Roya for
Hospitality.
Operations, marketing and guest experience tied together across the portfolio.
Book a demoFlag · High
Hospitality
Supplier invoicing off contract terms at five properties
$61,400 of drift · each property saw only its own invoices
Drafted for you — unsent
Note to each property with its own numbers, and one to the supplier with all five.
Drafts · to five GMs and one vendor
Assembling…
01 · The problem today
The portfolio view is built by hand, once a month.
One property · Thursday night
All six agree
Property system
78%
Forecast for Thursday
Set last week
Channel manager
78%
Actually on the books
Set last week
Labor scheduling
78%
Rostered to that forecast
Locks Thursday
Revenue management
$389
Rate held for a full house
Unchanged
Procurement
78%
Linen ordered to match
Delivered Wednesday
Guest reviews
2
Service complaints, Tuesday
Not seen by operations
Records shared between these six systems
0
02 · How it runs with Roya
The whole portfolio, checked before the day starts.
Hospitality
Run at 06:00
Three properties are overstaffed.
$184,000 of labor is rostered against demand that has already gone.
- Properties
- 6
- one portfolio
- Room nights on the books
- 41,800
- next 90 days
- Open findings
- 3
- 1 high
- Checked, nothing found
- 8
- this morning
Occupancy, next 14 nights · forecast against the books
Three properties are rostered to a number the channel has left behind
Sablewick
78%61%
−17 pts
Harborline
74%59%
−15 pts
Cliffgate
71%58%
−13 pts
Marlow Row
69%68%
−1 pt
Everly Court
82%81%
−1 pt
Tidewater Green
66%66%
level
What needs you
- HighLabor is rostered to a forecast three properties have already moved away from$184,000 of hours committed against 4,100 room nights that are not on the books, and the rosters lock Thursday
- MediumA supplier is invoicing above contract at three properties$21,971 over across 9 lines — small on its own, and no single property can see the other two
- Clear56 channel-days, rate parity holding on every one
Nothing has been sent. Each one is waiting for a person.
03 · What it checks
Continuous review instead of a spreadsheet built by hand.
From the systems you already run
- Linen invoice at $4.10 a unit — Harbour HouseProcurement · Sep 16
- Linen invoice at $3.95 a unit — Lantern QuayProcurement · Sep 16
- CT_088 — agreed rate $3.60 a unit, all propertiesContract file · Jan 4
- Nine invoice lines cleared for paymentAP ledger · Sep 17
- Occupancy forecast set for ThursdayProperty system · Sep 11
Same thing, different systems
Whether a vendor on the contract file and five supplier records in the ledger are one supplier
Standing, every weekday
Flag a supplier whose invoiced rate departs from contract terms at any property in the portfolio.
Checks and thresholds change by asking. There is no builder to learn.
At this morning's run
High
Supplier invoicing off contract terms at five properties
Five properties each paid above the agreed rate and each saw only their own invoices. Nine lines, $61,400 of drift, against one contract signed for all of them.
Drafted for you
Supplier terms — five properties
Drafts · to five GMs and one vendor