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Product

Where the team’s work becomes teamwork.

The team reads the same numbers, and answers each question once.

Shared view

Northern accounts

PRMKJTAOSBDL

Shared widgets

  • Sell-through, week−8.4%
  • Orders running late3
  • Stores out of stock24

Shared alerts

  • Halloway Foods — an order is 11 days latePriya has this
  • Northgate Market — sales down 14.2%Waiting

Shared reporting

All six · 07:00

The morning brief, on the same definitions, to everyone on this view.

01 · The queue

Each alert goes to the person who owns it.

The team’s queue · this morning

Eleven people on one view

Raised
5
Since 06:00
Picked up
3
By their owners
Waiting
2
Nobody has them yet
Teams
3
One shared view
  • 06:04Northgate Market has gone quietRouted because Northgate is on Priya's accountsPriya RamanAccount directorPicked up 07:12
  • 06:11An order to Halloway Foods is eleven days lateRouted because Late orders route to the supply leadMarcus IwuSupply leadPicked up 07:20
  • 06:18Brightwater Grocers sales down 9.4% on the weekRouted because Brightwater has no owner on the viewThe account teamUnclaimed
  • 06:22Two stores out of stock on the lead lineRouted because Store issues route to the field managerAna OkaforField managerClosed 08:05
  • 06:40A promotion ended Sunday and orders have not caught upRouted because No rule covers promotions yetThe account teamUnclaimed

The same morning brief goes toAccountsSupplyField

One set of definitions

02 · What the team knows

Every answer is saved with the reason behind it.

A question put to the team this morning

07:40Marcus Iwu asks

Are Halloway Foods Ltd and Halloway Foods (Northern) one account?

Already settled — nothing worked out twice

Priya Raman · 15 Aug

One company on a regional contract.

Checked against the contract on file. Northern buys under the same agreement, so the two names bill as one account.

Everything else this team has settled

Open to everyone on the view

  • Is the trade promotion part of net revenue?

    No. It is a rebate, and the board pack excludes rebates.

    Devon Lin12 Aug

  • Which depot serves Northgate's eastern stores?

    Ashford, since the March reroute. The old records still name Selby.

    Marcus Iwu9 Aug

  • Is the second Cedar & Vine order a duplicate?

    No. Two delivery points on one purchase order, raised separately.

    Ana Okafor4 Aug

  • When is an account treated as gone quiet?

    Three weeks below the account's own average, not a fixed number.

    Sam Bright1 Aug

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